Information about your device

This device has a security feature which will cause its MAC address to alter regularly while using the open network. This will require you to re-register the device to your account every two weeks.

To prevent this, once your account is created, connect your device to the 802.1x network and register it to your account when prompted.

Alternatively, if you wish to continue using the open network, please follow the below guide to prevent your MAC address from regularly changing.

  1. Go to your device settings
  2. Go to Wi-Fi
  3. Press the Blue "i" next to ASK4's open network
  4. Tap the slider next to 'Rotate Wi-Fi Address' to turn this feature off.
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